How do I prevent ***SPAM***-marked messages from reaching my email inbox?
If a message has ***SPAM*** in the subject line, it has already been identified as spam. Follow the instructions below to set up a rule in Outlook web version that directs SPAM messages straight to the Junk folder.
- Open https://mail.metropolia.fi.
- Log in with your username (just the short username, not the email address) and password.
- Click on the gear icon in the top right corner to access Settings.
- Select Options → Automatic processing → Inbox and sweep rule → Inbox rules.
- Create a new rule by clicking on the + icon.
- Choose "When a message arrives, and it matches all of these conditions."
- Select "It includes these words" in the drop-down menu.
- in the message header...
- Click on the "Enter words..." field that appears.
- Type "X-Spam-Flag: YES" (without quotes).
- Press the Enter button.
- Click OK.
- From the menu below, select "Do all of the following"
- Select "Move, copy, or delete" option.
- Choose "Move the message to folder..." option.
- Select the Junk E-Mail folder.
- Click OK.
- Check the box that says "Stop processing more rules."
Give the rule a name.
The completed rule should look like this:
- Click OK.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
Miten estän ***SPAM***-merkittyjä viestejä tulemasta sähköpostilaatikkooni?
- Created by Atte Peltonen, last modified on 11.7.2023